Effective Date: 01/01/2022
At HauteFlair, we strive to provide our customers with the best shopping experience, including efficient shipping of our products. This Shipping Policy outlines the procedures and guidelines for shipping your orders. By placing an order with us, you agree to the terms outlined in this policy.
1. Processing Time
All orders are processed within 1-3 business days after confirmation of payment.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has been processed and shipped, along with tracking information.
2. Shipping Methods
HauteFlair offers several shipping options to meet your needs:
- Standard Shipping: Typically delivers within 5-7 business days.
- Expedited Shipping: Typically delivers within 2-3 business days.
- Overnight Shipping: Available for orders placed before 2 PM EST for next-day delivery.
3. Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected and the total weight of your order.
Free Shipping: Available for orders over $50 within the contiguous United States.
Please note that additional charges may apply for international shipping.
4. International Shipping
HauteFlair currently offers international shipping to select countries.
Customers are responsible for any customs duties, taxes, or fees imposed by their country upon delivery.
Delivery times for international shipments may vary based on the destination.
5. Order Tracking
After your order has shipped, you will receive an email with tracking information so you can monitor your shipment.
You can track your order on our website or directly through the shipping carrier’s website.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete. HauteFlair is not responsible for lost or undeliverable packages due to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team within 7 days of the delivery date.
We will work with the shipping carrier to resolve the issue and provide a replacement or refund as necessary.
8. Returns and Exchanges
Please refer to our Returns and Exchanges Policy for information regarding returning or exchanging items.
9. Customer Service
If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at:
Email: help@hauteFlair.com
Phone: 1-800-618-6053
Thank you for choosing HauteFlair! We appreciate your business and are committed to providing you with exceptional service.
