Most Items purchased from HauteFlair are eligible for a full refund if returned within 30 days of purchase. Please visit our Order Return Center to process your return. Shipping fees are non-refundable regardless of when you receive your item.
At our return center, you will have two return shipping option.
I. Ship with your return label
II. Ship with our return label. You will download and print return label right away. The return shipping cost of $7.95 will be deducted when we process your refund. Returns for exchanges are free. Incorrect item returns are free.
We do our best to ensure the timely delivery of all orders. When selecting our free shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe
A tracking status deemed "delivered" by the carrier will serve as proof of delivery for all orders. HauteFlair.com is not responsible for lost or stolen claims once proof of delivery is confirmed. You can purchase an optional shipping insurance to cover lost or stolen items during checkout.
When placing orders, be sure to enter a complete and accurate shipping address. The most common reason for undeliverable shipments is the omittance of an apartment or unit number. Items returned to sender will be subject to a re-ship fee at a cost to the customer.
Frequently asked questions about returns, refunds, and exchanges.
How do I return?
The following items cannot be returned:
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
The following refund options are supported:
For instructions on how to ship the returned products, refer to the email received after placing the return request.
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 10 working days after approval.
If you have any queries regarding return or refund, reach out to us via email at help@hauteFlair.com
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